Business ProfileforRothman Orthopaedic Institute

Orthopedic Surgeon

HeadquartersMulti Location Business

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Overview

Rothman Orthopaedics offers services such as the diagnosis, treatment, and restoration of orthopedic cases involving joints, spine, sports medicine and several other musculoskeletal areas of the body. Additional services include MRIs, Urgent Cares, Orthotics & Bracing, and X-Rays.

Business Details

This is a multi-location business.

Headquarters

925 Chestnut St Fl 5, Philadelphia, PA 19107-4206

BBB File Opened:

3/5/2004

Years in Business:

Business Started:

11/13/1996

Business Incorporated:

8/16/1996

Accredited Since:

4/8/2016

Licensing Information:

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of PP482425 for this business, issued by Bureau of Professional & Occupational Affairs (BPOA)-PA

These agencies may include:

Bureau of Professional & Occupational Affairs (BPOA)-PA

P.O. Box 2649

Harrisburg PA 17105

(717) 783-7156

Fax: (717) 7877769

http://www.dos.state.pa.us/pharm

BBB records show a license number of MD042291E for this business, issued by Department of State-PA. The expiration date of this license is 12/31/2024.

These agencies may include:

Department of State-PA

PO Box 2649

Harrisburg PA 17105

(717) 787-8503

http://www.dos.state.pa.us/bpoa

Type of Entity:

Limited Liability Company (LLC)

Alternate Business Name

The Rothman Institute
Reconstructive Orthopaedic Associates II, LLC

Business Management

Dr. Alexander Vaccaro, President

Contact Information

Principal

Dr. Alexander Vaccaro, President

Customer Contact

Ms. Lauren DeRitis, Marketing Coordinator

Customer Complaints

37 Customer Complaints

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Most Recent Customer Complaint

07/31/2023

Complaint Type:: Billing Issues
Status:: Answered

We are beyond frustrated with Rothman and billing. We are being billed for $1,086 because we provided the wrong insurance card and have called multiple times, sent inquires, updated it on the bill and mailed it back, and sent emails and we still are received the errant bill.

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Customer Reviews

42 Customer Reviews

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Most Recent Customer Review

Troops T

08/14/2024

(ROTHMAN-*************************************************)Physician Assistant ************ told my 75yr old father "she will only address one body part per visit". My father came in to address swelling in both knees, ************ stated "she can only assess one body part a visit,he'd have to return to have the other knee assessed".My father is in excruciating pain, due to arthritis and minimal cartilage of the knees.He was prescribed an oral steroid and advised to follow-up with his primary orthopedic doctor.****** to hear my father was told,"ONE BODY PART PER VISIT".I called the office requesting to speak to this P.A. ************,and was provided a representative(Ms. *************)of ************ to determine the concern.I wanted to know if this was a healthcare regulation, a healthcare law, is this the Rothmans policy of a limit of one body part per visit, is this legal? How would you feel if your father/loved one needed both knees to be examined and only told "ONE BODY PART PER VISIT". Ms. ************* stated,"that's not a regulation,that's the P.A. request because the Rothman urgent care must limit the amount of body parts assessed due to the high volume of patients". ARE YOU SERIOUS!!My father doesn't like confrontation,and he definitely does not like pain,he was in serious pain,he just wanted answers for both his knees and he was content and happy a doctor could assess him today.I am disappointed and angry with this P.A. ************, whom I never met because I wasn't there,because she has made it very clear,patients are a number and not human beings.Here's some advice for this place,let them know how many body parts you would like for them to assess before making the appointment,so you will not arrive expecting to be seen for all your ailments.P.A. ************,"SHAME ON YOU,PUT YOURSELF IN YOUR PATIENTS SHOES,PERHAPS YOU DONT CARE AND ARE ONLY FOR THE MONEY, AND YOU CALL YOURSELF A P.A.! "I HOPE I NEVER MEET YOU".I WILL NEVER FORGET YOUR NAME.

Rothman Orthopaedic Institute Response

08/15/2024

We sincerely apologize for the experience your father had. Please contact us directly at **************************************** so that we can gather more information and look into your concerns. Thank you!

Read 41 More Customer Reviews

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